Our Policy

We founded Intelligent Technology Solution (003094780-P) with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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All goods sold are non-exchangeable, non-returnable and non-refundable except:
You can request for return/exchange within 7 calendar days upon receipt the products. If 7 days have gone, unfortunately we can’t offer you a return or exchange. Return and exchange request cannot be made in following cases:

• When request due to change of mind is made after 7 calendar days upon receipt the products  
• Any item not in its original packing and label
• When sealed package is opened or packaging materials are lost
• Has been used
• Damaged for reasons not due to our error

You are required providing order number, invoice details and photos in order to qualify for the possibility of an exchange.

We are sincerely apologies if we have delivered the wrong item not as per your order confirmation and please contact us at +6019-229 3266 within 24 hours of goods receipt.

Renewal Yearly Package
• All TSM loT GPS products need to be renewed yearly for continuing our advance blockchain loT GPS Web & Apps global tracking solution with customer service support with affortable price but just enjoying with luxury car services.
• Our customer service will always send a reminder message to our customer throughout our loT GPS Apps and WhatsApp group before 30 days expiration date.